Refund policy

We make things in small runs. If it’s not quite right, returns are straightforward and time-bound.

You can request a return within 7 days of delivery. Items must be unworn, unwashed, and in original condition.

Return shipping is covered by the customer (including international returns). Original shipping charges are non-refundable.

Once your return arrives and is approved, we’ll refund the original payment method. Please allow 3–5 business days after receipt for processing.

Because releases are produced in limited quantities, exchanges aren’t guaranteed. Returned items may be restocked or archived at our discretion.

If you have a sizing question before you order, reach out to contact@outsideobservations.com—we’re happy to help.