Shipping policy
Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking information.
Domestic Shipping (United States)
We offer Standard Shipping on all U.S. orders.
- Delivery time: approximately 5–7 business days after shipment
- Shipping rates are calculated based on order weight at checkout
We select the most reliable carrier for your order based on destination and package size.
International Shipping
We currently ship to a select list of international destinations.
- Delivery time: approximately 6–10 business days after shipment
- International shipping rates are calculated by order weight and shown at checkout
- Prices are displayed in your local currency where available
All international orders are shipped via trusted global carriers using the most efficient service for your location.
Duties, Taxes & Customs
International orders may be subject to duties, taxes, or customs fees upon delivery.
- These charges are determined by local customs authorities
- Customers are responsible for any additional fees
- We do not collect duties or taxes at checkout
Refused or unclaimed international shipments are not eligible for refunds of shipping charges.
Tracking & Delivery
All orders include tracking once shipped.
Please note that delivery times are estimates and may vary due to customs processing or local carrier delays. We are not responsible for delays caused by carriers or customs authorities.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout.
- We are not responsible for orders delivered to incorrectly provided addresses
- If an order is returned due to address issues, reshipping costs will be the responsibility of the customer
Questions
If you have questions about shipping or delivery, please reach out to contact@outsideobservations.com before placing your order.